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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bri S

August 29, 2024

5  out of  5
rating by Bri S
"Karly is the best! Really helpful and does a great job at explaining policies in simple terms. 10/10 would recommend!"
We responded:
"Thanks Bri for your great comments about Karly. She is indeed a great asset to the agency and does a wonderful job helping our customers understand their coverages. Thanks for your business. "
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Tori P

August 22, 2024

5  out of  5
rating by Tori P
"I had a great experience working with Joey! He helped me review my current rates and what options were available to me through State Farm without any difficulty or stress on my end. He explained everything well and made the daunting concept of transferring condo insurance seem like a breeze :) thank you, Joey!"
We responded:
"Thanks Tori for given Joey a shout out. He has been great working with customers and being very kind and helpful. Thanks for taking the time to leave us a review. "
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Mike Doane

August 22, 2024

5  out of  5
rating by Mike Doane
"The whole claims process was nothing short of being impressive! Very easy and accommodating. I’m so glad I chose State Farm as my insurance company."
We responded:
"Thank you so much Michael for your review. Great to hear we helped another satisfied customer. Thank you for your business. "
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L Robinson

August 20, 2024

5  out of  5
rating by L Robinson
"Our family has been with State Farm for many years. Lately, we have had many questions and changes, and Karly has been amazing and helpful in everything we have needed."
We responded:
"Thank you so much for your wonderful comments. She is indeed amazing! We are very lucky to have her. Thank you for your business over the years. We very much appreciate it. "
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Bader Aldossary

July 25, 2024

5  out of  5
rating by Bader Aldossary
"I have been with State Farm for four years, specifically with Van. She is always patient and friendly—the best insurance company I have ever had. Thank you, Van!"
We responded:
"Thank you so much Bader! We feel you are wonderful as well. Appreciate you taking the time to leave us a great review! "
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ArinaOnol

July 14, 2024

1  out of  5
rating by ArinaOnol
"I have made the mistake of asking for a quote from these guys. They gave me a quote about 280% of what I current pay for the same exact coverage. Now they're flooding my email and my physical mailbox even AFTER I've told them I wasn't interested. I have email proof of asking Van Anderson to stop reaching out to me. I guess she will flood my mailbox as long as her heart desires. I will never consider statefarm again. I'll recommend everyone in my extended family and friends and avoid this company."
We responded:
"I’m sorry to hear this. It is never our intention to disregard your request. I will research and make sure you are off our contact list. I appreciate you bringing this to my attention. Have a great rest of your weekend. Van Andersen"
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Toni Richerson

March 25, 2024

5  out of  5
rating by Toni Richerson
"This agency is the best insurance agency in the state of Virginia!! I know I’m not the best customer, but they’ve never made me feel like I was a pain!! Even though I probably am! Kudos to the Van Andersen Insurance agency!!!!!"
We responded:
"Toni…you made our day. You are the best! Thank you so much for your business. We appreciate you! "
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Todd Rosenberger

March 11, 2024

5  out of  5
rating by Todd Rosenberger
"We have been State Farm clients for over 35 years but recently moved from MD to VA and needed a new agent. Van has been an absolute pleasure to work with. She’s extremely friendly, knowledgeable, efficient, and follows up without having to be reminded. Van has made the transition easy for us and we highly recommend her."
We responded:
"Thank you Todd. It has been a pleasure working with you as well. I sincerely appreciate your business and continue to look forward to helping you and Alison for many years to come. "
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Melesha Triplett

March 8, 2024

5  out of  5
rating by Melesha Triplett
"Carly always gives provides amazing customer service thanks for keeping me together ❤️"
We responded:
"Thank you! We appreciate you and your kind words. "
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Landon Franklin

March 2, 2024

5  out of  5
rating by Landon Franklin
"I had the pleasure of becoming a State Farm customer today. I was previously insured with another company. Recently, I changed my address with them and my rate skyrocketed to an amount that was as much as my car payment. Their explanation made no sense, as I have a great driving record and no claims that I have been at fault for. I was very skeptical and knew that I would have other options that were financially sensible. I called today and spoke with Tracy to receive my quote and finalize my policy. She was very friendly and did a great job of explaining their safe driving program, that can save me even more money after the initial 6 month discount. My new monthly premium is almost $150 less/mo! I have a friend who recommended State Farm to me. After reading the previous reviews here, I am confident that I made the right choice to switch to State Farm. Huge kudos to Tracy for making me feel like a valued customer right off the bat!"
We responded:
"Thank you so much Landon. Wonderful to hear you found a great insurance plan with us at such a nice monthly savings. I’m glad Tracy was able to help. We appreciate your business and look forward to helping you for years to come. "
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Elle Felts

November 11, 2023

4  out of  5
rating by Elle Felts
"We've moved here from Alabama 1 year ago today. We changed our insurance to State Farm as soon as we moved into our new home. We have our homeowners insurance and both of our vehicles insurance with Van Anderson. She has been so helpful to us and her office staff as well. We saw Karly today and she was just a ray of sunshine 🌞. She was very helpful and explained all of the questions we had about our policies. It was so nice to have such a friendly face and sweet personality to walk in to. Kudos to Ms. Karly for being the kind of person everyone needs to be. Kyle and Loretta Felts"
We responded:
"Thank you so much Loretta for your wonderful review. Karly is terrific. We appreciate your business and taking the time to leave us your comments. "
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Michael Wright

November 6, 2023

5  out of  5
rating by Michael Wright
"Karly is amazing! She is pleasant to talk to and knowledgeable. If she does not know the answer in that moment she will definitely get back to you in a timely manner. Thank you for your excellent customer service!"
We responded:
"Thanks Michael for your comments. She is definitely great in helping our customers! We appreciate your business. "
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Chastity Johnson

September 28, 2023

5  out of  5
rating by Chastity Johnson
"Truly enjoyed working with Sherri!!! After not receiving much much from another insurance company for a home owners quote, I called and was very grateful to chat with Sherri who explained the process and followed up making sure I had all the information I needed. Thanks again!"
We responded:
"Thank you Chastity for leaving us a great review. We appreciate your business!"
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S Amin

August 28, 2023

5  out of  5
rating by S Amin
"Sherri provided an excellent customer service! Thank you for your help and your time !!"
We responded:
"Thank you so much for your review. We sincerely appreciate it. "
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ANTHONY GREGORY

August 26, 2023

5  out of  5
rating by ANTHONY GREGORY
"Hello.. combined home/car insurance.well worth the experience I received from Mrs Van Anderson. Not only am I saving $, a better policy is what I got. Took her time to come up with the numbers that pleased my wife and I.. Definitely happy and made the correct decision to combine w State Farm through Mrs. Van Anderson..Yes she gets the job done.."
We responded:
"Thank so much Anthony for your wonderful comments. I sincerely appreciated it. I was happy to save you some money and provide you with better coverage as well. What can be better than that? Thank you for your business. "
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Toral Gregory

August 15, 2023

5  out of  5
rating by Toral Gregory
"Mrs. Van Anderson, took the time out in her day to explain my policy. Meaning I was with another agent @ State Farm that retired, didn't really understand a lot of the things on my policy. I have to say Mrs.Anderson spent over an hour explaining everything to me in detail it made me make a decision that I was going to stick with State Farm nothing like having an agent that's looking out for her client very professional."
We responded:
"Thank you so much for allowing me to help you with your accounts. We appreciate your business. "
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derrick looney

August 3, 2023

5  out of  5
rating by derrick looney
"I recieved first class service from Van Anderon. She made my transition to State Farm extremely easy, by making sure I recieved the best rates and knowledge of the moble app."
We responded:
"Thanks Derrick for your kind words. I appreciate your business. "
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PKay Miller

June 29, 2023

5  out of  5
rating by PKay Miller
"Sherri is great, and always very helpful and informative. It's great to know that I have a team keeping an eye on my insurance needs. I have a couple of policies set up and the rates are half as much as what I was paying before. Highly recommend!"
We responded:
"Thank you so much for your wonderful comments about Sherri. She’s a keeper for sure. Glad that we were able to save you money as well! "
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Robert Mason

June 28, 2023

5  out of  5
rating by Robert Mason
"Great attitude and attention to resolving my problem easily and efficiently. 👍👍"
We responded:
"Thank you so much Robert for your kind words. I am glad that we were able to make assisting you with your insurance needs a positive experience! "
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Jj Evangelista

March 15, 2023

5  out of  5
rating by Jj Evangelista
"Amazing staff, very personal experience, very knowledgeable, and great rates !!"
We responded:
"Thank you for your comments. We appreciate your business. "
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Cynthia Jackson

February 10, 2023

5  out of  5
rating by Cynthia Jackson
"Wow, I'd been searching with so many insurance companies looking for the perfect rate, and finally got The Best Rate Ever!! State Farm agent Sherri is surely a Great neighbor!! Sherri is quite knowledgeable and she's a pleasure to talk to. Thanks Sherri... You're The Bestest Ever!! ❤️"
We responded:
"Thanks Cynthia for your wonderful review. Glad we were able to save you some money. Welcome to the family. We are happy to have you."
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Clifford Sexton

January 19, 2023

5  out of  5
rating by Clifford Sexton
"I was happy to receive a phone call from State Farm agent she was on top of getting all of my credit card information changed for me treated me with kindness and joy recalled me the second day to follow up and allow me to combine my workers comp policy and my liability insurance with my company together so that's they would all be drafted at the same time each month. It has been a pleasure to work with us company and I will refer people to them as they treat people like they are a true person and a true customer thank you so much to your entire team and I look forward to working alongside of you in the future"
We responded:
"Thank you Clifford for your kind words. Wishing you the best with your business. May it be wildly successful!!"
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Gloria johns

January 2, 2023

5  out of  5
rating by Gloria johns
"My auto insurance with my former carrier suddenly increased all rates on auto, homeowners and umbrella policies. Kim at State Farm helped me to get better coverage than I previously had and save over $600 annually. Thank you so much."
We responded:
"Thank you Gloria for your wonderful comments. Glad we were able to save you some money. Every little bit helps. Thank you for your business. Happy New Year!!"
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Armen Alexanian

December 29, 2022

5  out of  5
rating by Armen Alexanian
"Today I received a call from Karly working at State Farm at Van Andersen's office. Our interaction was absolutely excellent in every way. Karly's knowledge of the insurance industry was second to none and she solved my problem immediately. In ten years, I estimate that Karly will grow her own personal empire of insurance agencies such that she will control over 80% of the insurance policies on the East Coast. Karly's salary deserves to be immediately quadrupled in order to mitigate the risk of her starting her own firm and acquiring all the other nearby firms through hostile takeover. Hooray for State Farm and Happy Holidays to everyone!"
We responded:
"OMG Armen…you are too much. How much did Karly pay you to say all those wonderful things??! Just kidding! She is indeed wonderful and grateful to have her. Happy New Year to you and your family!"
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Franklin Bogin

December 8, 2022

5  out of  5
rating by Franklin Bogin
"Sharee, hope I'm spelling this correctly was awesome! She helped me resolve all of my issues and I would recommend her to everyone that needs insurance. I had a great experience!"
We responded:
"Thanks Franklin for leaving us a great review. Sherri is indeed wonderful and loves helping our customers. Thank you your business."