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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Richerson

March 25, 2024

5  out of  5 rating by Toni Richerson
"This agency is the best insurance agency in the state of Virginia!! I know I’m not the best customer, but they’ve never made me feel like I was a pain!! Even though I probably am! Kudos to the Van Andersen Insurance agency!!!!!"
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Todd Rosenberger

March 11, 2024

5  out of  5 rating by Todd Rosenberger
"We have been State Farm clients for over 35 years but recently moved from MD to VA and needed a new agent. Van has been an absolute pleasure to work with. She’s extremely friendly, knowledgeable, efficient, and follows up without having to be reminded. Van has made the transition easy for us and we highly recommend her."
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Melesha Triplett

March 8, 2024

5  out of  5 rating by Melesha Triplett
"Carly always gives provides amazing customer service thanks for keeping me together ❤️"
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Landon Franklin

March 2, 2024

5  out of  5 rating by Landon Franklin
"I had the pleasure of becoming a State Farm customer today. I was previously insured with another company. Recently, I changed my address with them and my rate skyrocketed to an amount that was as much as my car payment. Their explanation made no sense, as I have a great driving record and no claims that I have been at fault for. I was very skeptical and knew that I would have other options that were financially sensible. I called today and spoke with Tracy to receive my quote and finalize my policy. She was very friendly and did a great job of explaining their safe driving program, that can save me even more money after the initial 6 month discount. My new monthly premium is almost $150 less/mo! I have a friend who recommended State Farm to me. After reading the previous reviews here, I am confident that I made the right choice to switch to State Farm. Huge kudos to Tracy for making me feel like a valued customer right off the bat!"
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Elle Felts

November 11, 2023

4  out of  5 rating by Elle Felts
"We've moved here from Alabama 1 year ago today. We changed our insurance to State Farm as soon as we moved into our new home. We have our homeowners insurance and both of our vehicles insurance with Van Anderson. She has been so helpful to us and her office staff as well. We saw Karly today and she was just a ray of sunshine 🌞. She was very helpful and explained all of the questions we had about our policies. It was so nice to have such a friendly face and sweet personality to walk in to. Kudos to Ms. Karly for being the kind of person everyone needs to be. Kyle and Loretta Felts"
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Michael Wright

November 6, 2023

5  out of  5 rating by Michael Wright
"Karly is amazing! She is pleasant to talk to and knowledgeable. If she does not know the answer in that moment she will definitely get back to you in a timely manner. Thank you for your excellent customer service!"
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Chastity Johnson

September 28, 2023

5  out of  5 rating by Chastity Johnson
"Truly enjoyed working with Sherri!!! After not receiving much much from another insurance company for a home owners quote, I called and was very grateful to chat with Sherri who explained the process and followed up making sure I had all the information I needed. Thanks again!"
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S Amin

August 28, 2023

5  out of  5 rating by S Amin
"Sherri provided an excellent customer service! Thank you for your help and your time !!"
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August 26, 2023

5  out of  5 rating by ANTHONY GREGORY
"Hello.. combined home/car insurance.well worth the experience I received from Mrs Van Anderson. Not only am I saving $, a better policy is what I got. Took her time to come up with the numbers that pleased my wife and I.. Definitely happy and made the correct decision to combine w State Farm through Mrs. Van Anderson..Yes she gets the job done.."
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Toral Gregory

August 15, 2023

5  out of  5 rating by Toral Gregory
"Mrs. Van Anderson, took the time out in her day to explain my policy. Meaning I was with another agent @ State Farm that retired, didn't really understand a lot of the things on my policy. I have to say Mrs.Anderson spent over an hour explaining everything to me in detail it made me make a decision that I was going to stick with State Farm nothing like having an agent that's looking out for her client very professional."
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derrick looney

August 3, 2023

5  out of  5 rating by derrick looney
"I recieved first class service from Van Anderon. She made my transition to State Farm extremely easy, by making sure I recieved the best rates and knowledge of the moble app."
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PKay Miller

June 29, 2023

5  out of  5 rating by PKay Miller
"Sherri is great, and always very helpful and informative. It's great to know that I have a team keeping an eye on my insurance needs. I have a couple of policies set up and the rates are half as much as what I was paying before. Highly recommend!"
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Robert Mason

June 28, 2023

5  out of  5 rating by Robert Mason
"Great attitude and attention to resolving my problem easily and efficiently. 👍👍"
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Jj Evangelista

March 15, 2023

5  out of  5 rating by Jj Evangelista
"Amazing staff, very personal experience, very knowledgeable, and great rates !!"
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Cynthia Jackson

February 10, 2023

5  out of  5 rating by Cynthia Jackson
"Wow, I'd been searching with so many insurance companies looking for the perfect rate, and finally got The Best Rate Ever!! State Farm agent Sherri is surely a Great neighbor!! Sherri is quite knowledgeable and she's a pleasure to talk to. Thanks Sherri... You're The Bestest Ever!! ❤️"
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Clifford Sexton

January 19, 2023

5  out of  5 rating by Clifford Sexton
"I was happy to receive a phone call from State Farm agent she was on top of getting all of my credit card information changed for me treated me with kindness and joy recalled me the second day to follow up and allow me to combine my workers comp policy and my liability insurance with my company together so that's they would all be drafted at the same time each month. It has been a pleasure to work with us company and I will refer people to them as they treat people like they are a true person and a true customer thank you so much to your entire team and I look forward to working alongside of you in the future"
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Gloria johns

January 2, 2023

5  out of  5 rating by Gloria johns
"My auto insurance with my former carrier suddenly increased all rates on auto, homeowners and umbrella policies. Kim at State Farm helped me to get better coverage than I previously had and save over $600 annually. Thank you so much."
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Armen Alexanian

December 29, 2022

5  out of  5 rating by Armen Alexanian
"Today I received a call from Karly working at State Farm at Van Andersen's office. Our interaction was absolutely excellent in every way. Karly's knowledge of the insurance industry was second to none and she solved my problem immediately. In ten years, I estimate that Karly will grow her own personal empire of insurance agencies such that she will control over 80% of the insurance policies on the East Coast. Karly's salary deserves to be immediately quadrupled in order to mitigate the risk of her starting her own firm and acquiring all the other nearby firms through hostile takeover. Hooray for State Farm and Happy Holidays to everyone!"
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Franklin Bogin

December 8, 2022

5  out of  5 rating by Franklin Bogin
"Sharee, hope I'm spelling this correctly was awesome! She helped me resolve all of my issues and I would recommend her to everyone that needs insurance. I had a great experience!"
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Nancy DeSimone

November 30, 2022

5  out of  5 rating by Nancy DeSimone
"Kimberly at Van Anderson State Farm helped me with getting both my homeowners and car insurance. I was moving here from another state and she prepared everything over the phone with me. She made the process so smooth and easy and got me prices that were more affordable then I could have imagined. When I stopped in after my move, the people couldn’t have been friendlier and more informative. If you need insurance and you want good, old fashioned service, this is the place!"
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Skye Brickhouse

November 23, 2022

5  out of  5 rating by Skye Brickhouse
"Very helpful and shows genuine effort and care for customers to have a great experience (especially Sherri)!"
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Cara B

November 18, 2022

5  out of  5 rating by Cara B
"Our family decided to have our vehicle insurance with State Farm because of the teen driver plus incentives it offers. They have great customer service reps like Kim who are always willing to help with any questions we may have. Highly recommend."
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Briana Tilkey

November 8, 2022

5  out of  5 rating by Briana Tilkey
"Kimberly is awesome! She was very helpful and responsive. Thanks again!"
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October 31, 2022

5  out of  5 rating by Rocosho
"Treat you like family, Sherri has helped me with any questions and concerns, she among other staff members are very hospitable and genuine, keep up the good work."
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Allison Lane

October 31, 2022

5  out of  5 rating by Allison Lane
"Very great experience with the staff very welcoming"